Krekya Privacy Policy — Your Data How We Keep It Safe

1. Introduction

Krekya takes your personal data seriously. This Privacy Policy explains what information is collected when you use the Krekya platform, how and why it is used, and what rights you have over your data.

We believe transparency is the foundation of trust. That is why Krekya gives you full information about every data process. We never hide anything behind vague or misleading language.

This Privacy Policy applies to the Krekya core platform and all associated services — including the website, mobile site, and any future apps.

2. What Information Do We Collect?

Krekya only collects information that is necessary. Below is a breakdown of the data collected by category:

Information Collected at Registration

• Full name and date of birth.
• Email address and phone number.
• Residential address and country.
• Preferred currency.

Information Collected for Identity Verification

• Copy of national ID card or passport.
• Proof of address (utility bill or bank statement).
• Payment method verification documents.

Automatically Collected Information

• IP address and device type.
• Browser type and operating system.
• Activity logs on the platform (logins, game sessions, transactions).
• Cookie and local storage data.

3. How Do We Use Your Information?

Krekya uses the data it collects for the following purposes:

Krekya never uses your data beyond the purposes stated above. If we ever need to use it for a new purpose, you will be informed in advance and your consent will be obtained where required.

4. Sharing Information — With Whom & When?

Krekya does not sell your data to third parties. However, limited information may be shared in the specific circumstances below:

• Payment Provider: Only the payment information strictly necessary to process a transaction.
• KYC Verification Services: Document verification through secure channels to confirm identity.
• Game Provider: User ID and session data for gameplay purposes (no personally identifiable information).
• Regulatory Authority: Under legal obligations, as directed by government or regulatory authorities.
• Anti-Fraud System: Limited activity data used to detect and prevent fraud.

5. How Is Your Information Kept Secure?

Krekya uses multiple layers of security to protect your data:

• SSL 256-bit Encryption: All data transfers are encrypted.
• Firewall Protection: To prevent unauthorized access.
• Two-Factor Authentication (2FA): An additional layer of protection for account login.
• Regular Security Audits: Regular security audits conducted by third parties.
• Limited Staff Access: Only authorized personnel can access the data they need.
• Encrypted Database: Stored data is kept in encrypted form.

6. Cookie Policy

Krekya uses cookies on its website to enhance platform functionality and improve your experience.

Cookie Types

• Essential Cookies: Essential for the platform to function properly — login sessions, security tokens.
• Functional Cookies: To remember your preferences — language, theme, and game choices.
• Analytical Cookies: To understand how the platform is used — such as which pages receive the most visits.

You can disable non-essential cookies through your browser settings. Please note that doing so may affect the functionality of certain features.

7. How Long Is Your Information Stored?

Krekya does not retain any data longer than necessary. Retention periods vary depending on the type and purpose of the data:

• Account Information: For as long as the account is active, and 5 years after closure.
• Transaction History: 7 years, as required by law.
• KYC Documents: 5 years after account closure.
• Log & Activity Data: Up to 2 years.
• Marketing Data: Consent withdrawal results in immediate deletion.

8. Your Data Rights

As a Krekya platform user, you have the following rights:

To exercise any of these rights, contact the Krekya support team. We typically respond within 30 days.

9. Protection of Minors

Krekya is strictly prohibited for users under 18. We do not collect any information from minors.

Age is verified at registration. If we inadvertently receive information relating to a minor, it will be deleted immediately upon discovery and the associated account will be closed.

10. Privacy Policy Changes

Krekya may update this Privacy Policy as needed. Before any significant changes, we will:

• We will send a notice to your registered email address.
• A notification will be displayed on the platform.
• We will update the "Last Updated" date at the top of this page.

Continued use of the platform after any policy update constitutes acceptance of the revised terms. Please check this page regularly.

11. Contact & Complaints

To ask questions about our Privacy Policy or to exercise your data rights, please get in touch: