Gaming on Krekya is about entertainment — not stress. We want you to always play in control. On this page, you'll find all the responsible gaming tools, tips, and support resources you need.
At Krekya, we believe gaming should be a fun part of your life — not the center of it. Family, work, and health always come before gaming.
Responsible gaming isn't just about setting limits — it's about knowing yourself, understanding your boundaries, and being able to stop when you feel you need to. Krekya wants to be by your side every step of the way.
We don't want you playing with household money, gambling under pressure, or placing bigger bets to chase your losses. These are not signs of responsible gaming — and if any of this sounds familiar, Krekya is here to help.
Our promise: All responsible gaming tools on Krekya are completely free. Your well-being is our greatest success.
These tools help you stay in control of your gaming. All of them are free and easy to use.
Set a maximum daily, weekly, or monthly deposit limit. Once set, reducing your limit takes effect immediately — increasing it requires a 24-hour waiting period.
Decide in advance the maximum amount in BDT you're willing to lose within a given period. Once you reach that limit, gaming stops automatically. It's the best way to protect your finances.
Decide how long you want to play before you start. When your time is up, Krekya will send you a reminder. It's an effective way to protect yourself from excessive gaming.
A popup will appear every 30 minutes, 1 hour, or 2 hours — showing how long you've been playing and how much you've won or lost. These reminders can make a real difference.
If you need a short break, you can temporarily suspend your account for 24 hours, 7 days, or 30 days. You won't be able to log in during that period.
If you need a longer break, you can close your account for 6 months, 1 year, or permanently. During self-exclusion, we will not send you any promotional communications.
How do I use it? Log in to your account and go to the "Settings" or "Responsible Gaming" section. All tools are available there. If you run into any issues, contact Support.
Gaming addiction often creeps up slowly — it's not something you wake up one morning and suddenly realize. Watch out for these signs in yourself:
Ask yourself — do any of these apply to you?
Do you place bigger bets trying to win back money you've lost?
Do you lie to family or friends about your gaming?
Do you feel restless or irritable when you're not gaming?
Do you spend money meant for household expenses or emergencies on gaming?
Do you want to stop gaming but find you can't?
Is gaming affecting your work, studies, or relationships?
Do you stay up gaming instead of sleeping, or find yourself losing sleep thinking about games?
If you answered "Yes" to more than 2 of the questions above, take a step back and reach out to Krekya Support. We're here to help, not to judge.
Follow these simple rules and gaming on Krekya will always be fun — never stressful.
Don't expect gaming to be a source of income. A win is a bonus — and even when you lose, you've still had the entertainment.
Decide in advance how much you want to spend on entertainment each month. Stick to that budget, no exceptions.
"Chasing losses" is the most dangerous habit in gaming. If you're on a losing streak, call it a day and walk away.
Playing while angry, sad, or stressed clouds your judgment and increases the risk of losing more money.
Take at least a 10-minute break every hour. Stand up, drink some water, take a short walk — then come back to play.
Answers to the most frequently asked questions from Krekya users.
You're not alone in dealing with gaming problems — Krekya's Support team and our assistance services are always here for you.
Reach out to Krekya's support team via 24/7 live chat whenever you need help.
Log In to ChatSend any responsible gaming request by email — you'll receive a response within 24 hours.
[email protected]If your gaming problem has become serious, please seek help from a qualified mental health professional. Krekya can help point you in the right direction.
Help Is Always AvailableRemember — gaming is meant to be enjoyable:
Never do these:
Join Krekya and play responsibly. 5,000+ games, great bonuses, and full service in Bengali — all here for you.